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Abstract
This study analyzes the influence of multiculturalism on labor productivity during the construction of the EastVillage Town Center in Austin, Texas, through the lens of the complexity paradigm. It posits that multiculturalism, when fostered by inclusive leadership, effective intercultural communication, and diversity-oriented policies, can enhance productivity by optimizing task coordination, strengthening team cohesion, and elevating construction quality. Employing a qualitative ethnographic design, the research integrates document analysis with interviews involving managers, contractors, and workers from diverse cultural backgrounds. Findings indicate that cultural diversity emerges as a strategic advantage when coupled with transparent communication and robust inclusion mechanisms, while challenges persist in addressing stereotypes and divergent work styles. Insights contribute to more sophisticated diversity management strategies in globalized urban construction contexts.
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